What does "full-grain" actually mean?
It means the leather is the top layer of the hide with its natural surface untouched — not sanded, buffed or embossed to hide marks. It is the strongest part of the hide and the only grade that develops a real patina: darkening, polishing and softening with use instead of peeling or cracking.
Will my piece look exactly like the photos?
Closely, but not identically — and that is expected. Full-grain leather keeps the hide's natural variation in tone and grain, so your piece may be a shade lighter or darker, with small marks another hide would not have. Colours also deepen over the first months of use.
How do I size a belt?
Measure a belt you already wear, from the base of the buckle prong to the hole you use most. Round up if you land between inches, and order that number — it is the size we use. Do not size a belt from your trouser waist size; the two numbers are different.
How do I care for the leather?
Very little is needed. Wipe with a dry or slightly damp cloth, and work in a leather conditioner a few times a year, or whenever the surface looks dry. Keep pieces away from soaking water; if one gets wet, let it dry slowly at room temperature, away from radiators. Small scuffs usually rub out with a thumb — the oils in the leather do the work.
Are the watch straps sized for my watch?
The classic watch band fits standard spring-bar lugs; the Apple Watch version comes with Apple Watch adapters fitted. Both are two-piece straps in full-grain leather. If you are between hole sizes on your current strap, the leather will relax slightly in the first week of wear.
Is an AirTag included with the AirTag case?
No — the case is the leather holder and steel ring only. Your own AirTag press-fits inside it.
How long does shipping take?
Orders are processed in 1–3 business days. From shipment, standard delivery takes 7–14 business days and express 5–8 business days. Shipping costs are calculated at checkout, and a confirmation email with tracking follows every order. The full details are on the Shipping & Handling page.
What is your return policy?
You have 30 days from delivery to return an unused piece, unworn and undamaged, in its original packaging with tags. Return shipping is paid by the customer unless the item arrived faulty or we sent the wrong thing. The full process is on the Refund & Return Policy page.
How do I track my order?
Use the Track Your Order page with the tracking number from your confirmation email. If the trail looks wrong, contact us — we reply within 24–48 business hours.